DEVIN HAYDEN
DEVIN HAYDEN
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Empowering patients through accessible medical information and literacy
Product Designer
Sep - Nov 2024
Health + Mobile UI
In a team of myself and two designers, we designed a mobile app for patients to stay on top of their health, after appointments leave them feeling overwhelmed. As part of a user experience design course, we had the opportunity to experience the end-to-end design process and share our work with professionals.
BACKGROUND & RESEARCH
TEAM ALIGNMENT COMES FIRST
Collaborating with a team of designers was a new experience for me, and to make sure we were all on the same page, I hosted a team alignment session to discuss our goals and expectations.
PROBLEM
Patients often leave appointments feeling overwhelmed and confused, with no clear way to follow up about their health concerns and questions.
SOLUTION
SIMPLIFIED MEDICAL INFORMATION, RIGHT AT YOUR FINGERTIPS
A mobile app that allows patients to upload their medical documents and chat with our AI agent to receive personalized medical insights and clarify their concerns.
PROCESS & DECISIONS
DESIGNING QUICK, TESTING PROMPTLY
My team and I had to establish good design practices early, which meant exploring different design patterns at low and medium fidelity while testing with users repeatedly for feedback.
WORKING IN SYSTEMS
When approaching this design process, I created a simple design system to ensure consistency across the app, especially when working with multiple designers.
CONSTANTLY BE IMPROVING
Throughout the design process, my team and I were able to receive consistent feedback from both our peers and professor, which allowed us to always improve our designs based on real user feedback.
FINAL PRODUCT
PROVIDING PATIENTS WITH ACCESSIBLE MEDICAL INFORMATION
At the end of the course, my team and I were able to present our designs to a panel of professionals and practice not only communicating design decisions, but also telling a story about our product.
Easily view your health updates and important information.
Communicate with an AI chatbot when you need clarification for labs, insurance, and more.
Receive personalized health insights and recommendations based on your medical history and ask follow-up questions.
TAKEAWAYS
TRUST THE PROCESS, BUT KNOW WHEN TO BREAK IT
UX has systems and steps for a reason. Learn when to follow them, and when to adapt.
ALWAYS SEEK FEEDBACK
Great design doesn’t happen in a vacuum. Get others to challenge your work early and often.
PRESENTATION MATTERS
How you communicate your ideas is just as important as the design itself. Tell a compelling story.
Return to home
Empowering patients through accessible medical information and literacy
Product Designer
Sep - Nov 2024
Health + Mobile UI
In a team of myself and two designers, we designed a mobile app for patients to stay on top of their health, after appointments leave them feeling overwhelmed. As part of a user experience design course, we had the opportunity to experience the end-to-end design process and share our work with professionals.
BACKGROUND & RESEARCH
TEAM ALIGNMENT COMES FIRST
Collaborating with a team of designers was a new experience for me, and to make sure we were all on the same page, I hosted a team alignment session to discuss our goals and expectations.
PROBLEM
Patients often leave appointments feeling overwhelmed and confused, with no clear way to follow up about their health concerns and questions.
SOLUTION
SIMPLIFIED MEDICAL INFORMATION, RIGHT AT YOUR FINGERTIPS
A mobile app that allows patients to upload their medical documents and chat with our AI agent to receive personalized medical insights and clarify their concerns.
PROCESS & DECISIONS
DESIGNING QUICK, TESTING PROMPTLY
My team and I had to establish good design practices early, which meant exploring different design patterns at low and medium fidelity while testing with users repeatedly for feedback.
WORKING IN SYSTEMS
When approaching this design process, I created a simple design system to ensure consistency across the app, especially when working with multiple designers.
CONSTANTLY BE IMPROVING
Throughout the design process, my team and I were able to receive consistent feedback from both our peers and professor, which allowed us to always improve our designs based on real user feedback.
FINAL PRODUCT
PROVIDING PATIENTS WITH ACCESSIBLE MEDICAL INFORMATION
At the end of the course, my team and I were able to present our designs to a panel of professionals and practice not only communicating design decisions, but also telling a story about our product.
Easily view your health updates and important information.
Communicate with an AI chatbot when you need clarification for labs, insurance, and more.
Receive personalized health insights and recommendations based on your medical history and ask follow-up questions.
TAKEAWAYS
TRUST THE PROCESS, BUT KNOW WHEN TO BREAK IT
UX has systems and steps for a reason. Learn when to follow them, and when to adapt.
ALWAYS SEEK FEEDBACK
Great design doesn’t happen in a vacuum. Get others to challenge your work early and often.
PRESENTATION MATTERS
How you communicate your ideas is just as important as the design itself. Tell a compelling story.