Medbrief Simplifying Provider-Patient Communication
In a team of 3 product designers, I was able to complete an end to end design process for a mobile app that allows patients to gain medical clarity through a simple conversational interface.
Role
Product Designer
Timeline
September 2024 - December 2024
Team
[3] Product Designers
Skills
Design Communication
Mobile UI Design
Information Architecture
AI Interface Design
01 The Problem
In rushed appointments filled with medical jargon, patients leave confused about their health—and too often, care ends when the visit does.
Medical Jargon
Patients often leave appointments confused about their health due to complex medical terminology.
Lack of Follow-Up
When patients leave appointments without a clear understanding of their health, they often don't know what to do next.
Time Constraints
In today's healthcare system, patients are often seen as a quota to fill, leading to rushed appointments.
02 Solution
AI-Powered Medical Briefs
Allows users to not only chat with an AI, but upload their medical records to get a personalized medical brief in natural language and with visuals.
How can we design a mobile app that is intuitive and easy to use for patients to gain medical clarity?
03 UX Research
With my team of 3 product designers, we conducted a series of tasks to ensure we were designing the right product for our users.
My role focused on leading our team through activities such as user personas, user flows, and component audits.
Created user personas to understand the needs and pain points of our users.
Mapped out the user flow for the app, ensuring it was intuitive and easy to use.
Ideated potential components for the app to prepare for creating a design system.
03 UX Research
With my team of 3 product designers, we conducted a series of tasks to ensure we were designing the right product for our users.
My role focused on leading our team through activities such as user personas, user flows, and component audits.
Created user personas to understand the needs and pain points of our users.
Mapped out the user flow for the app, ensuring it was intuitive and easy to use.
Ideated potential components for the app to prepare for creating a design system.
How do we turn our planning and research into actionable design goals and decisions?
04 Collaborative Design
To ensure we were consistently making progress and supporting the users' needs, we structured our design process to be collaborative and iterative.
My role focused on delegating tasks to my teammates and ensuring we were making progress towards our design goals, as well as designing a user flow.
Created a design system to ensure consistency across the app and our individual designs.
Led a team alignment session to establish goals and communication styles.
Created wireframes for the app and met consistently to ensure we were on the same page.
Created a design system to ensure consistency across the app and our individual designs.
Led a team alignment session to establish goals and communication styles.
Created wireframes for the app and met consistently to ensure we were on the same page.
04 Collaborative Design
To ensure we were consistently making progress and supporting the users' needs, we structured our design process to be collaborative and iterative.
My role focused on delegating tasks to my teammates and ensuring we were making progress towards our design goals, as well as designing a user flow.
What are the most effective ways to receive feedback and intentionally iterate on our designs?
05 Iteration & Feedback
My team and I had the opportunity to present our work to a panel of professional designers, who provided valuable feedback and insights that I was able to take after the project was over to improve my designs.
My role focused on presenting the design with my team to the panelists, as well as revising the design based on feedback from the panel.
Created a pitch deck to present our work to the panelists.
Conducted usability testing with users to gauge lasting pain points and areas for improvement.
Synthesized feedback from the panelists and made improvements to the design.
05 Iteration & Feedback
My team and I had the opportunity to present our work to a panel of professional designers, who provided valuable feedback and insights that I was able to take after the project was over to improve my designs.
My role focused on presenting the design with my team to the panelists, as well as revising the design based on feedback from the panel.
Created a pitch deck to present our work to the panelists.
Conducted usability testing with users to gauge lasting pain points and areas for improvement.
Synthesized feedback from the panelists and made improvements to the design.
Reach out to me if you'd like to see a full in-depth case study!